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Privacy Policy

Effective date: April 14, 2026 · ZJN Consulting LLC

GrantComply ("we," "us," or "our") is operated by ZJN Consulting LLC. This Privacy Policy explains how we collect, use, and protect information when you use the GrantComply platform at app.grantcomply.app.

We take the privacy of our customers' data seriously. Your organization's data is isolated from all other organizations and is never shared, sold, or used to train AI models.

1. Information We Collect

We collect the following categories of information:

  • Account information — name, email address, job title, and organization name provided during signup
  • Organization data — grant information, application records, project details, and documents you upload
  • Usage data — pages visited, features used, and actions taken within the platform (used to improve the product)
  • Payment information — billing details processed by Stripe. We do not store credit card numbers on our servers.
  • Communications — emails you send to us and support requests

2. How We Use Your Information

  • To provide and operate the GrantComply platform
  • To send grant match notifications and product updates you've opted into
  • To respond to support requests
  • To process billing and manage subscriptions
  • To improve platform features based on aggregate usage patterns
  • To comply with legal obligations

3. Data Isolation and Security

Each organization's data is strictly isolated using row-level security (RLS) enforced at the database level. No user can access another organization's data. Documents, grant records, and AI-generated content are scoped exclusively to your organization.

We use industry-standard security practices including encrypted connections (HTTPS/TLS), secure cloud infrastructure via Supabase, and access controls limiting which team members can view your data.

4. AI and Third-Party Services

GrantComply uses the following third-party services to operate:

  • OpenAI — powers AI features including grant Q&A and document generation. We do not use your data to train OpenAI models.
  • Supabase — database and file storage hosting
  • Stripe — payment processing
  • Resend — transactional email delivery
  • Vercel — application hosting
  • PostHog — anonymous product analytics. No personally identifiable information is shared beyond anonymous session identifiers.

We do not sell your data to any third party, and we do not permit third parties to use your data for their own marketing purposes.

5. Data Retention

We retain your data for as long as your account is active. If you cancel your subscription, your data is retained for 90 days to allow for reactivation, after which it is permanently deleted upon request.

6. Your Rights

  • Access the data we hold about your organization
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Export your data in a portable format
  • Opt out of non-essential communications

To exercise any of these rights, contact us at hello@grantcomply.app.

7. Cookies

We use essential cookies to maintain your login session and anonymous analytics cookies to understand how the platform is used. We do not use advertising cookies or track you across other websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active users by email of material changes at least 30 days before they take effect.

9. Contact

For privacy questions or data requests, contact us at: ZJN Consulting LLC — GrantComply, hello@grantcomply.app.